Course curriculum

  • 01

    Introduction to Feedback

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    • Feedback Course Introduction
    • Benefits of Feedback Conversations and Types of Feedback
    • Handout - what made feedback conversations go well/not well
  • 02

    Feedback and Your Brain

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    • The neuroscience of feedback
    • Handout - How to settle Status and Relatedness Threats when giving feedback
  • 03

    Receiving and Actioning Feedback

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    • Receiving and Actioning Feedback
    • Receiving Feedback Worksheet
  • 04

    Giving Effective Feedback

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    • The fundamentals of giving effective feedback
    • Worksheet - giving coaching feedback
    • Giving Appreciation Feedback
    • Worksheet - Appreciation Feedback + Strengthening Credibility
    • Course Wrap Up and Action Items
  • 05

    Resources and Evaluation

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    • Resources for you
    • Before you go...please give us some feedback